BrandHistories
Compiling intelligence...
Block Inc.
Square's 2012 partnership with Starbucks, while providing valuable brand credibility, was financially unfavorable to Square: Square processed Starbucks payments at a rate that did not cover Square's full interchange and processing costs, effectively subsidizing the partnership to gain the enterprise reference customer. Starbucks subsequently moved its payment processing to Heartland Payment Systems in 2015, removing the volume contribution while the below-cost processing terms had persisted. The partnership demonstrated the difficulty of scaling enterprise payment processing on the pricing model designed for small merchants, and its below-cost economics should have been renegotiated before the volume reached the scale that made the losses material.