BrandHistories
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Skoda Auto
In common with the broader VW Group, Skoda's infotainment software — particularly in the 2020 to 2022 model year vehicles — suffered from reliability and usability problems that generated disproportionately negative consumer reviews relative to the vehicles' mechanical quality. The software quality issues, attributable to the Cariad software subsidiary's development challenges, damaged Skoda's quality perception among technology-conscious buyers and required costly post-sale software updates to remediate.