BrandHistories
Compiling intelligence...
Zoom Video Communications
Despite having the meeting data and user scale to build compelling AI features earlier, Zoom was later than some competitors in bringing AI meeting intelligence and productivity features to market. Microsoft's integration of Copilot into Teams and the broader AI assistant momentum created by OpenAI's ChatGPT launch gave competitors a narrative advantage in AI-enhanced communications that Zoom has had to work to reclaim with the AI Companion launch.