Merchant Referral and Community Growth
BharatPe's primary merchant acquisition strategy has been referral-driven — existing merchants refer neighboring business owners, creating geographic cluster adoption that reduces sales force cost while building dense merchant networks within market areas. This organic referral model, incentivized through cashback and loan eligibility benefits for referring merchants, is cost-effective and produces merchants with higher initial trust in the platform.
Ground-Level Sales Force Deployment
BharatPe deploys a large field sales force — branded internally as merchant partners — who visit merchants in their businesses, install QR codes, explain financial products, and provide ongoing relationship management. This high-touch B2B sales model is expensive but effective for building the deep merchant trust required to introduce financial products beyond the initial payment offering.